Black Tie CBD - Homewood

Now since my first visit to now. Service is not the best. Like another person said before. The more you go the more the more they want to charge you. Bring back the old employees because the new ones ain’t cutting it. If you explained the deals and discounts but don’t do them what’s the point.

Black Tie is my go-to for all my herbal needs! Their employees are knowledgeable of their products and customer service will go above and beyond to ensure your needs have been met. I highly recommend shopping with them.

We happened to be out of town and in the area when we saw the location nearby. We entered and were greeted by John from behind the counter. He was incredibly professional, friendly and gave us recommendations based on our own preferences. Was a super positive experience and I'd happily recommend this location to my friends!

I did enjoy this store but when you are literally standing on there sidewalk at there door at 6:02 after driving an hour and a half to purchase soley from them they don’t care and will be very rude and hateful with you, save yourself the time if you are crunched for time and don’t even try to get there before they close just go elsewhere…. May never go back after this one no reason for employees to be rude and ugly to clients

Black tie is awesome. Go check them out. Talk to John really cool guy he helped me out great place.

How great for John to know my favorite when I walk-in! Staff is both professional and knowledgable. Boutique atmosphere and stunning presentation.

I've always had a pleasant experience with black tie & their staff as I normally go to Hoover store as I will continue to use after 1 trip to The Homewood location. I call things like I see them. There was a black guy and a white guy working. I'm white and I had a Trump hat on. In short the white guy was very polite but I ask the black guy a question 3 different times and he acted like he didn't hear me. But when a black guy customer came back in with a mix up with his purchase the black guy treated the black customer very polite ,& even joking around. The black customer left and I said something again & the black guy acted like I wasn't there! Next go read my Hoover store review. I won't return to Homewood location. Brett Davis Reply: I definitely will & I feel confident it'll be addressed. Black Tie has always had top notch customer service 🤷🏼‍♂️ everything! View my purchase date. I thought about it several weeks before I said anything.Thank You I'll be in touch soon.

Excellent service!! High quality product as well.

Best around!