Refund & Cancellation Policy

1. What You Are Paying For

THCa Nearby sells optional advertising subscriptions to business owners who wish to enhance their directory listing. A paid plan is a subscription to advertising and software services only.

We do not sell, stock, ship, or fulfill any physical product. No physical goods are offered for sale on this platform, and no charge on your statement from us relates to a product purchase.

2. Billing

• All paid plans are billed monthly in advance, in U.S. dollars.
• There are no contracts, minimum terms, or long-term commitments.
• Your subscription renews automatically each month until you cancel.
• Service is delivered electronically and activates on your listing after payment.

3. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied with your subscription for any reason, contact us within 30 days of your first payment and we will issue a full refund of that payment.

Approved refunds are returned to the original payment method. Once issued, refunds typically appear on your statement within 5–10 business days, depending on your card issuer or bank.

4. Cancelling Your Subscription

You may cancel at any time, with no cancellation fee. To cancel:

• Sign in and go to Dashboard → Billing, or
• Email us at the address below and we will cancel it for you.

Cancellation takes effect at the end of your current billing period. You keep full access to your paid features until that date, and you will not be charged again. We do not prorate partial months outside the 30-day guarantee described above.

When a paid plan ends, your listing reverts to the free tier and remains in the directory. Photos above the free-tier limit are no longer displayed, but your listing is not deleted.

5. Upgrades and Downgrades

You may change plans at any time. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

6. Failed Payments

If a payment fails, we will email you and retry the charge. Your paid features remain active during this grace period. If payment cannot be collected after our retry attempts, your listing is downgraded to the free tier. You can restore a paid plan at any time by subscribing again.

7. Billing Questions and Disputes

If you see a charge you do not recognize or believe is incorrect, please contact us first. We respond to billing enquiries within one business day and will resolve genuine billing errors promptly. Contacting us is faster than filing a dispute with your bank, and it lets us correct the problem directly.

8. Contact Us

Questions about billing, refunds, or cancellation: