Azara Smoke N Vape- Madison THC & Hemp
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Azara Smoke N Vape- Madison THC & Hemp is a THCA and hemp shop located in Madison, Wisconsin. Specializing in vaporizer store. Visit us for premium hemp products.
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Customer Reviews
Get your quota and say hello, quota ... Inside joke, cold outside 🤢...
Great staff!!
Appreciate the 5-star love! We’re all about good vibes and great service — hope to see you again soon 😎
Nice place
You're the reason we love what we do! Thanks for the love 💛
As a woman, I’ve never felt more uncomfortable. I’d put 0 stars if I could.
Hi Karlee, We're truly sorry to hear about your experience and take your feedback very seriously. No one should ever feel uncomfortable in our establishment, and we deeply regret that this was the case for you. We would appreciate the opportunity to learn more about what happened so we can address it appropriately. Your voice matters, and we want to make things right.
After describing what I was looking for they gave me the wrong item and wouldn’t let me refund it immediately after it was paid for.
Hi Derek, We're truly sorry to hear about your experience. It’s always our goal to provide clear communication and make sure every customer leaves satisfied, so we regret that we missed the mark this time. While our policy doesn’t allow refunds once an item has left the store—for the safety of our staff and customers—we completely understand your frustration and appreciate you bringing this to our attention. We’ll be reviewing this with our team to help prevent situations like this in the future. Thank you for your feedback.
Great place to shop. I went in yesterday and the sales associate Jay was very helpful to me, very nice, great all around customer service the entire time i was there. He answered my questions and helped me when I needed it and I REALLY appreciate that! I will now be shopping Azara a lot more. Thank you Jay and Azara. See you soon
Hello Clinton, Thank you for sharing your experience with us regarding your positive interaction with our staff! We look forward to seeing you soon!
Just left the store they have terrible customer service the guy didn’t even look up when I came in and he was super rude I will never shop here
Hello Deandre, We apologize that you had a negative experience when shopping with us. If you would like to elaborate on your experience, please contact us at azaramarketingteam@gmail.com
Randomly will lock up shop with no sign telling when the store will be open again... DURING SCHEDULED HOURS
Hello, Thank you for reaching out to us. At Azara, it is our goal to provide customers with quality service from all of our associates. We apologize you had a negative experience and urge you to contact us at azara.feedback@gmail.com so we can do our best to provide a solution.
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