Beyond Hello Alexandria

Hi there, We are really sorry about the experience you had, especially receiving a “ready for pickup” email and still having to wait. That’s incredibly frustrating, and we understand why you’d be upset. Our systems have been down this week, which has caused delays and interruptions in order processing. This isn’t the experience we want for you, and we truly apologize for the inconvenience. Thank you for your patience, and please feel free to reach out if there’s anything we can do to make things smoother for you moving forward! 🙂 

Thank you for taking the time to leave us this kind review! We look forward to seeing you again!

Thanks for your feedback. Just to clarify, we’re a medical dispensary and currently serve patients with valid medical cards. We hope to see you again if your needs change in the future.

Thank you for sharing your feedback, Adam. We’re sorry to hear about the wait you experienced, and we appreciate you noting the team’s effort to make the situation better. We’ll be sharing this with leadership to work on improving the process, and we do hope you’ll give us another chance in the future.

We're sorry to hear about your experience and regret that this happened. Would you be willing to email us at customercare@beyond-hello.com (mailto:customercare@beyond-hello.com) so we can make a formal report about this situation? We look forward to speaking and resolving this for you.

We're sorry to hear your visit went this way. We do our best to create a positive and friendly atmosphere, and it sounds like we missed the mark here. Would you be willing to send us some additional information about this at customercare@beyond-hello.com? We'd be happy to discuss what happened and move toward a solution. We look forward to hearing from you.