Beyond Hello Woodbridge Dispensary
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About
Beyond Hello Woodbridge Dispensary is a THCA and hemp shop located in Norfolk, Virginia. Specializing in cannabis store. Visit us for premium hemp products.
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Customer Reviews
Kenya deserves a raise! She is a beacon of positivity and cheer every time i walk through the door. Product knowledge, customer interaction and all around professional. I go out of my way to come to this location because the employees are that amazing.
We’re thrilled to hear our team took great care of you! We take pride in having an outstanding staff and are glad your experience reflected that. We look forward to seeing you again on your next visit.
Amazing products, cheery and welcoming atmosphere every time I visit. Kenya is an absolute GEM, she is very knowledgeable and sweet!
It's great to hear that you've had such a positive experience not just with our products, but our fabulous team as well! This kind feedback and extra shout-out for Kenya is truly appreciated. Thank you, Courtney 😊️
If you don’t mind waiting more than one hour to pick up then this is the right place for you. There are currently 11 people waiting and last person that was seen was about 30 minutes ago.
Hi there, Thank you for sharing this, we’re really sorry to hear about the long wait times you experienced. That’s absolutely not the level of service we aim to provide, and we understand how frustrating it is, especially when pick-ups should be quick and convenient. We’ve shared this feedback with our team to prevent delays like this from happening. We appreciate you taking the time to bring it to our attention, and we’re committed to improving your future visits!
Did not appreciate the less than stellar customer service received today by Sam(?) at the front. Maybe that’s why there are always so many new faces working at this location? Disappointing.
We're sorry to hear your visit went this way. We do our best to create a positive and friendly atmosphere, and it sounds like we missed the mark here. Would you be willing to send us some additional information about this at customercare@beyond-hello.com? We'd be happy to discuss what happened and move toward a solution. We look forward to hearing from you.
Quick and easy process. Nice staff especially Kenya who has a great personality and very helpful.
We’re thrilled to hear our team took great care of you! We take pride in having outstanding staff and are glad your experience reflected that. We look forward to seeing you again on your next visit!😊
Amazing experience, and amazing staff. First time there as a guest and everyone was so helpful and kind. The blonde young man named Sam was very informative about how to acquire status . I couldn’t say enough of how much that meant to me . Will be a long time customer with them as soon as I get my card
We’re thrilled to hear our team took great care of you! We take pride in having an outstanding staff and are glad your experience reflected that. We look forward to seeing you again on your next visit.
Visiting from about 2 hours south and the selection at this location was incredible so many options. Kiosk system is very user friendly and I had a great interaction with a technician named Sam who was super knowledgeable and had answers for every question. The cashier was super friendly overall just a good experience thanks to everyone there for all the help.
We’re thrilled to hear our team took great care of you! We take pride in having an outstanding staff and are glad your experience reflected that. We look forward to seeing you again on your next visit.
I’ve been coming here for a while, but the service has gone downhill. The wait times are always extremely long, and the staff’s attitude is consistently unwelcoming. They also keep introducing new rules without any explanation, which makes the whole experience even more frustrating. There are plenty of dispensaries around — this one really needs to work on customer service and communication
We're sorry to hear your visits haven't felt as smooth lately. We appreciate the feedback and will continue working on creating a better experience for everyone. We hope to see again in the future.
Weird old skinny white dude at the front desk wouldn’t shut up about who produces what and where, just a generally weird and annoying guy, basically screwed up the entire sale because he wouldn’t shut up long enough for me to find documentation. Dude needs meds. Don’t come here. Edit: Adding to this that I built their grow facility in Woodbridge. Generally a nice company to work with, alright to do business with outside of their project managers that don’t know much, but their dude behind the desk needs to be fired. Second edit: I found the documentation within seconds of getting home. He really is the problem.
Hi there, Thank you for taking the time to share this feedback. We are very sorry to hear about your experience during your visit, and we appreciate you providing additional context. This isn’t the level of service we aim to provide. We have shared your comments with the store leadership so they can address this directly with the team member involved. If you’d like to discuss your concerns in more detail, please feel free to reach out to us directly at 888-498-8842 or customercare@beyond-hello.com so we can assist you further. Thank you again for bringing this to our attention. Your feedback helps us improve.
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