Shag Alternative Superstore - Merle Hay
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Straight up — Shag Alternative Superstore - Merle Hay is a reliable Des Moines shop. Good flower, vapes, and edibles selection. Staff knows their stuff. Worth the stop.
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Customer Reviews
This company goes above and beyond customer satisfaction. I ordered a product and due to the USPS system delaying my order delivery, these guys here gave me credit and also tried to help me locate my package. I look forward to buying more things from y'all in the near future, my Pulsar Dunk is incredible for anybody looking for a quick on the go dab straw and cart battery all in one ... Again thanks guys for the incredible shopping experience a
Thanks for the awesome review Robert! We're glad we could help and that you're enjoying the dunk!
10-16-25 Wow!!! James is such a phenomenal store manager! He is so incredibly knowledgeable, personable and professional! I was pretty impressed with the previous management team but James has blown us away!! What’s even more - I asked James what happened to the previous manager and he was so discreet and didn’t share anything! He has character and is extremely hard working. I’ve also noticed that he enforces store policies and cares about the business! The rest of the team is great too and has always been great! Keep up the amazing! You guys truly go above and beyond and it’s so nice to have that at an “alternative” store! Alysa and the team at Shag on Merle hay are super knowledgeable, accommodating and efficient! They have a wide selection of products. The store is laid out in a very open, organized manner that creates a lovely Shopping experience!
Thanks so much for the great review Sarah! We're glad Alysa and the team at Merle Hay gave you a great experience. Appreciate the kind words about the layout and selection too. Hope to see you again soon!
Alyssa always greets us when we come in and helps us find everything we need and more! She always brightens our day I highly recommend this location!
Thank you for the 5 stars Gabriella! We love hearing that Alyssa makes your visits special. Really appreciate the recommendation and hope to see you again soon!
Great assortment of items and helpful staff.
Thank you for the 5 star review Heather! We’re glad you enjoyed our selection and found the staff helpful. We appreciate you taking the time to share your experience and look forward to seeing you again!
The store is laid out very well and organized. The staff was very friendly and greeting, and did a good job of answering any questions I had.
Thank you for the 5 stars Jay! We’re glad you love the store’s layout and team. We take pride in creating a welcoming vibe. Come back anytime!
Very attentive and excellent service
Thanks for taking the time to leave us 5 stars Music! We’re glad you had a great experience with our team. Hope to see you again soon!
Excellent Customer Service 👌 but not a ton to choose from for merchandise.
Thanks for the 5 stars Jessica! We’re glad you enjoyed the excellent customer service. We’ll keep working on expanding our selection—hope to see you again soon!
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