THC by Nothing But Hemp | Saint Paul
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About
Lowkey solid spot in Minneapolis. THC by Nothing But Hemp | Saint Paul stocks flower, vapes, and edibles — staff is helpful and the vibe is right.
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Customer Reviews
Was so excited with all the options and flavors, orders hard candies, tinctures, large packs small packs... I've now ordered from Diet Smoke, Erth Wellness, and Batch, but these are the first I've gotten nothing from. Literally no effect. Every other brands I only need 5mg, 1 hr. But I've now doubled all to 10, still no results. Not looking for return, money back, etc. Just honest review from someone who leaves maybe 1 review a year. I'm just going to start trying 3 (15mg) at a time and see what happens since I have a lot more packs left.
Hi Jill, we really appreciate your detailed feedback and we're sorry to hear about your experience. Your insights are invaluable to us for improvement. If you ever decide to give us another try, we're eager to make your experience a positive one. Thank you for sharing your perspective.
I had high hopes for this. I tried it twice, didn't really get anything out of it so I emailed about a return/refund. Heard nothing, Waited a week, emailed AGAIN. Nothing. Now it's well past the 30-day return window, conveniently. Super disappointed in the product but especially the customer service. Stuff is not cheap, so this is just a frustrating shame.
Hello Shelby, we're truly sorry for the experience you've had. We appreciate your feedback and definitely want to make things right. Please reach out again, and we'll ensure your concern is addressed promptly. We're eager to regain your trust and apologize for any inconvenience this may have caused.
Bad products most of their products are degrade quickly and they have shady customer service but they did refund my order but gave me horrible replacement even worse than what was what they regularly sell
I’ve had the products before and I know they are good, but I’m rating this a 3 because of the delivery. They say they offer same day delivery, or even next day delivery if ordered after 3 pm. But I’m on day 2 with nothing after ordering and now I’m not expected to get my delivery until 5 days after ordering. I scheduled the same day delivery specifically because it was drying a time I was available, but now because of this 5 day delay, I don’t even know if I’m going to be able to receive my products. I messaged customer support as well and haven’t gotten anything back either. Good products, but this same day delivery is very much false advertising. And yes, I live within the delivery zone too.
Hi there! We genuinely appreciate your feedback and are sorry for the inconvenience you experienced with our delivery service. We're committed to improving and ensuring our promises to our customers are met. Thank you for your patience, and we're looking into your situation to provide a better solution moving forward.
Wonderful place to shop also it's very easy to get to on the bus 🚐 The staff is just tremendous and so knowledgeable it's my favorite store on Grand Avenue as a senior citizen, When I'm out shopping 🛍️ !!!
Hello Bill, we're absolutely delighted to hear that you enjoy shopping with us! 😊 It's truly wonderful to know that both the convenience of our location and our team's expertise make such a positive impact. We're so grateful to be your go-to store on Grand Avenue, and we look forward to welcoming you back soon!
UPDATE: Spoke to Ashley, who was very understanding about the situation and made things right. She went above and beyond, so I feel much better that they actually care. She even sent me the lab reports to help me with peace of mind that the batch was indeed tested. ORIGINAL REVIEW: I ordered the Cannology tincture drops online. Made my girlfriend and I both feel very queasy and sick. Definitely ruined our whole evening and still felt a weird hangover-like feeling the next day. I had high hopes for this as I’ve tried many tinctures looking for a good drink mixer. None have made me actually feel BAD except this one. I also reached out to support about this issue as I didn’t want to post a negative review before giving them a chance to respond. But there’s been zero response. Not a good experience and expected better especially considering the price of this item.
Hi Lance, we’re sorry to hear about your experience. We want to clarify that we never received any call or email regarding this issue. We take all feedback seriously, and if something was missed, we apologize — that’s not the standard we aim for. That said, we’ve sold over 100,000 bottles of this product and have never received a complaint like this before. Every batch is third-party lab tested for safety, potency, and quality to ensure it meets our strict standards. If you’re unhappy, we’re happy to help. Please send back the bottle and we’ll issue a full refund — no questions asked. You can reach our support team directly at [ashley@nothingbuthemp.net or call us at 651.330.9810], and we’ll make sure this gets resolved quickly. Thank you for trying our product.
I wish I could give this place zero stars. Non-yt folks beware!!!! Walked in, and one of the employees greeted us and walked us through the products they have since we said we had not been in there before. Sure, I get that part. But after she left us to look around, we were definitely being followed by another employee. We decided to get a drink, which are in a smaller room, so as we are looking through them trying to choose one, the employee just stayed in there the entire time watching us. Felt like they thought we were going to steal something. I understand trying to answer questions that customers have, but being followed around and lurking behind as we are trying to look at the products just made me feel so uncomfortable. As an adult, I know that if I have questions, I can go find an employee and ask them, so it wasn't about her trying to answer questions. She was following us. No other customer was being followed like us. Definitely will not go back.
Thank you for your feedback. We are genuinely sorry to hear that your experience at our store made you feel uncomfortable—this is never our intention. We want to clarify a key aspect of our business: we sell hemp-derived products that are considered controlled substances. As part of our compliance and safety protocols, all products containing cannabis or related compounds are kept in a secured area of the store—our small room. This is not only to meet legal obligations, but also to ensure the integrity and security of our inventory. Whenever customers enter that room, a staff member is required to be present—not to follow or monitor anyone based on who they are, but to ensure we remain compliant with the law and provide guidance on products that require responsible use. That said, we understand how our approach may have come across, and we take your feelings seriously. We will be reviewing how we can better explain our policies up front and create a more welcoming environment for everyone, without compromising on our legal responsibilities. We appreciate your feedback and the opportunity to improve.
Just walking by and saw this guy. I'd say this is a strong product endorsement!
We're delighted you noticed us and decided to share your thoughts, Jane! It's wonderful to hear that you feel our offerings speak for themselves. Your kind words truly mean a lot to us. Looking forward to welcoming you back soon!
Everything is 5 stars, but I'm leaving 4 stars because I can't pay with cash!
Thank you for your feedback. We appreciate your positive remarks about our business. We understand the inconvenience and are continually exploring options to accommodate all our customers' preferences, including payment methods. Your input is valuable to us. Hope to serve you better in the future.
I love Delta 8 and all the Nothing but Hemp products I've tried. I know they're good quality because they work and me & my family have gotten great results! The sleeping relax gummy works so well before bed every night and we loves it.
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