Trulieve Morgantown Dispensary
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About
Trulieve Morgantown Dispensary is a THCA and hemp shop located in Charleston, West Virginia. Specializing in cannabis store. Visit us for premium hemp products.
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Customer Reviews
The manager of this place is super toxic. The company would do well to stop it. Lowest rated dispensary in town for a reason.
Paige, we're very sorry to hear about your recent frustrations with Trulieve, and we apologize for any difficulties this may have caused you. That said, we truly appreciate you sharing this feedback with us, as we are always seeking new ways to improve our services and enhance the overall Trulieve experience. We would like to hear more about the troubles you have experienced at this location so we can more clearly prioritize which areas of our services need improvement. When you have a spare moment, please email CustomerReviews@Trulieve.com with some additional information about your recent visit, and we'll be happy to address your concerns, and attempt to make things right for you.
First time visiting this location. It's a very professional operation. The West Virginia model for legal cannabis sales mirrors the Colorado model for the most part
Tom, thank you for sharing your support for our Morgantown location! We’re thrilled to hear that the team delivered such a great experience. Your feedback is truly appreciated, and we look forward to seeing you again soon!
I normally have great service here but on 8/8 around 5:30pm I had some sincerely awful customer service. The woman who helped me out was great a week ago but for some reason this time treated me like I was doing something wrong by coming in to shop. She got my order wrong, I asked for 14g and she came out of the back with 7g, threw it on the counter but rang me up so quickly I couldn’t say anything. Will not be coming back.
Patrick, we appreciate you taking the time to leave feedback for Trulieve Morgantown. If you need further support, our team is available at CustomerReviews@trulieve.com.
Absolutely the best value I have found when it comes to getting the most bang for your buck! The staff is amazing, I visit here weekly sometimes more than once a week!!!!
Ronald, thank you for sending kudos to Trulieve Morgantown! We are happy you're getting the relief you need naturally, and we look forward to seeing you again soon!
The hook 🪝 up
Cody, thank you for visiting Trulieve Morgantown! We appreciate the shoutout and look forward to seeing you again soon!
I only go here if everywhere else is closed. Staff is great, but the store/corporate is not. Flower selection could be better, terpene info is often not listed clearly or provided like most websites. Store could do a lot better compared to other dispensaries in the area. Hopefully they will change so I can update my review.
Thank you for providing this feedback about your experience with us, David. We will share it with leadership for further improvements to be made, and we look forward to you having a much better experience with us in the future!
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