Trulieve Pittsburgh Dispensary
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About
If you're looking for flower, vapes, and edibles in Pittsburgh, Trulieve Pittsburgh Dispensary is worth a visit. Straightforward shop, quality products.
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Customer Reviews
I love this place people are awesome and always a good vibe
Regis, thank you for sharing your experience. We're happy to hear that the Squirrel Hill team is providing you with outstanding support! We look forward to welcoming you back soon.
5 STARS
Thank you for sharing about your recent 5-star experience, we greatly appreciate your support!
I’ve been a regular at this dispensary, but my recent experiences with the manager, Dustin, have completely changed my view. His behavior has been consistently unprofessional and unfriendly, to the point where it makes the environment uncomfortable rather than welcoming. Customer service matters—especially in a medical dispensary—and interactions with him feel dismissive and awkward instead of respectful or helpful. On top of that, his conduct toward female customers felt uncomfortable and inappropriate to witness, which really crossed a line for me. This experience alone makes me hesitant to return, and I’m seriously considering taking my business elsewhere if nothing changes. It’s disappointing, because the shop itself has potential, but management sets the tone—and right now, that tone is pushing customers away.
Victor, we appreciate your support over the years, and we’re truly sorry to hear about the concerns you’ve raised. We take feedback like this very seriously. If you’re willing, we’d appreciate the opportunity to speak with you directly to learn more about what happened and ensure this is resolved. You can reach us by emailing CustomerReviews@Trulieve.com.
TRULI DISAPPOINTED! Location closed early “Due to weather” but did not put any notice on their website nor answering machine. I spent $65 on an Uber for the location to be closed. I completely understand the safety of the employees but there should be consideration and consistency for patients. This was a huge inconvenience and caused me to waste money that could’ve been saved if the company simply communicated the early closing besides just a note on the door.
Hi Donald, we're incredibly sorry to hear that your recent experience with Trulieve left you with some frustrations. A notice of this temporary store closure was posted on the homepage of our website yesterday evening, however, considering your feedback, we have been in touch with our Pennsylvania leadership team to share your concerns and ensure that moving forward we remain consistently transparent about issues of this nature. We would greatly appreciate the opportunity to try and make this situation right for you somehow. When you have a spare moment, please email CustomerReviews@Trulieve.com, where we'll be happy to further address your concerns.
I was waited on by Ed. Nice guy and very knowledgeable.
We’re thrilled to hear that Ed provided knowledgeable and friendly service. We’ll be sure to pass along your kind words to him. We appreciate your support and look forward to serving you again at Trulieve Squirrel Hill!
My favorite dispensary in the city! Great selections, great prices, great atmosphere! Christine is always lovely and a great help👍
K, thank you so much for your kind words! We're thrilled to hear that you enjoy our selection, prices, and atmosphere. Christine will be delighted to know she made such a positive impact on your experience. We look forward to welcoming you back at Trulieve Squirrel Hill again soon!
Amazing experience every time! The associates here are super knowledgeable and genuinely friendly. Ed was super nice and understanding, he helped me get the medication I needed quickly and efficiently. They always take the time to walk me through different options and make sure I get exactly what I need. The atmosphere is relaxed, the products are high quality, and the customer service is top-tier. Easily one of the best medical dispensaries around. Highly recommend!
Gerry, thank you so much for stopping by Trulieve Squirrel Hill and sharing about your amazing experiences with us. We're happy to hear that Ed has been taking great care of you, providing quick and efficient service, and helping you find the natural relief you're looking for. We greatly appreciate your support, and we can't wait to see you again for another top-tier experience!
On November 18th, that boy Ed took great care of me. He got me a great deal and I was able to get in and out as I’d hoped. 5/5 experience forsure.
Thank you for sharing your experience. We take great pride in helping our patients find the products that best suit their needs, and we’re pleased to hear that Ed and the team provided you with excellent support. We truly appreciate your kind words and look forward to seeing you again soon.
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