Trulieve Pittsburgh Dispensary

I love this place people are awesome and always a good vibe

5 STARS

I’ve been a regular at this dispensary, but my recent experiences with the manager, Dustin, have completely changed my view. His behavior has been consistently unprofessional and unfriendly, to the point where it makes the environment uncomfortable rather than welcoming. Customer service matters—especially in a medical dispensary—and interactions with him feel dismissive and awkward instead of respectful or helpful. On top of that, his conduct toward female customers felt uncomfortable and inappropriate to witness, which really crossed a line for me. This experience alone makes me hesitant to return, and I’m seriously considering taking my business elsewhere if nothing changes. It’s disappointing, because the shop itself has potential, but management sets the tone—and right now, that tone is pushing customers away.

TRULI DISAPPOINTED! Location closed early “Due to weather” but did not put any notice on their website nor answering machine. I spent $65 on an Uber for the location to be closed. I completely understand the safety of the employees but there should be consideration and consistency for patients. This was a huge inconvenience and caused me to waste money that could’ve been saved if the company simply communicated the early closing besides just a note on the door.

I was waited on by Ed. Nice guy and very knowledgeable.

My favorite dispensary in the city! Great selections, great prices, great atmosphere! Christine is always lovely and a great help👍

Amazing experience every time! The associates here are super knowledgeable and genuinely friendly. Ed was super nice and understanding, he helped me get the medication I needed quickly and efficiently. They always take the time to walk me through different options and make sure I get exactly what I need. The atmosphere is relaxed, the products are high quality, and the customer service is top-tier. Easily one of the best medical dispensaries around. Highly recommend!

On November 18th, that boy Ed took great care of me. He got me a great deal and I was able to get in and out as I’d hoped. 5/5 experience forsure.