Dispo

Thank you for sharing your experience with us. We sincerely apologize that you had such an experience. We have already held a mandatory conversation with our staff, and we want to assure you that this will not happen again. Please note that we no longer run that promotion. However, we do offer Happy Hour from Monday to Thursday, 10:00 AM to 2:00 PM. You’re more than welcome to stop by anytime — we’d be happy to see you and provide good experience.

Thank you so much, Michellia! We truly appreciate your kind words and are so happy to hear this is your new favorite spot in Chicago. Hope to see you again very soon 💚

Hi Andreas Maynor, Thank you so much for taking the time to share your feedback. We truly appreciate it. You are absolutely right — when we first opened, we ran a large number of promotions and weekly deals. Our shop has now been open for over six months, and our discount system has changed since then. However, we still offer several in-store deals that many of our regular customers enjoy. We’re genuinely sorry that this caused confusion and that the old signage gave the wrong impression — that was never our intention. We will definitely review this internally to make sure everything is clear and up-to-date. At the same time, we want to mention that our everyday prices remain among the most competitive in the area. We focus on keeping our pricing fair and transparent so our customers always feel comfortable shopping with us. If you ever decide to give us another chance, we’d be very happy to welcome you back. Thank you again for your feedback — it truly helps us improve. Best regards, Dispo Team

Hi Carsen Jenny, Thank you for your thoughtful review — we sincerely appreciate your continued support. We would like to clarify one detail: WE ARE NOT a CBD shop. Our inventory consists of hemp-derived products containing less than 0.3% Delta-9 THC. Your feedback truly means a great deal to our team.We look forward to welcoming you back on your next visit. — Dispo Team

Hi Matthew Corinne, Thank you so much for your kind words — we truly appreciate you taking the time to share your experience. Just to clarify, while we do offer some CBD products, our assortment is much broader and includes a variety of items our customers enjoy. We’re glad to hear that you’ve been visiting us for months and that our customer service continues to meet your expectations. Feedback like yours really motivates our team to keep delivering the best experience possible. Thank you again — we look forward to welcoming you back. — Dispo Team

Hi Reginald Darryl, Thank you so much for your wonderful review — we truly appreciate your support and kind words. We always strive to offer the best prices and high-quality products for our customers, and it means a lot to hear that you noticed the effort our team puts into helping each guest find exactly what they’re looking for. We’re grateful to have you as a customer and always look forward to welcoming you back. — Dispo Team

Hi Kayden Valeria, Thank you so much for your kind review — we truly appreciate you sharing your experience. Just to clarify, while we do offer CBD products, our selection is not limited to that. We carry a broader variety of items that many of our customers enjoy, so everyone can find something that works best for them. We’re really glad to hear that you always leave with exactly what you need and that our welcoming atmosphere makes your visits enjoyable. Keeping fresh stock and a positive vibe is something we always strive for. Thank you again for choosing us — we look forward to seeing you soon. — Dispo Team