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Surterra Wellness

Jacksonville, FL
4.1
Rating
9
Reviews
3
Products
β€”
Hours Unknown

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About

Straight up β€” Surterra Wellness is a reliable Jacksonville shop. Good flower, vapes, and edibles selection. Staff knows their stuff. 298+ reviews back that up. Worth the stop.

Available Products

flower
vapes
edibles

Photos

Customer Reviews

4.1
Based on 9 reviews
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Private User
November 10, 2025

Purchased a 5 count pre roll pack. When I got home, I opened my container only to find 2 pre rolls instead of 5. Extremely disappointed.

Owner ResponseNovember 11, 2025

We're so sorry to hear about your experience at our Jacksonville location. If you'd like to discuss your visit further, please email us at wellness@surterra.com and we would be happy to assist you. Thank you for taking the time to share your feedback - we really appreciate it!

Natalie wheeler
November 7, 2025

Best dispensary ever! Always quality products and informative, helpful staff. Great deals and perks

Owner ResponseSeptember 14, 2025

Thank you for taking the time to review our Jacksonville Atlantic location, Natalie! We are so happy to hear that you've enjoyed our products and your visits to Jacksonville Atlantic. Thanks again and we hope you have a great day!

Nathaniel Brown
October 10, 2025

Very convenient location. Good variety of options. Clean facility. Knowable and upbeat personality.

Owner ResponseNovember 2, 2023

Thank you, Nathaniel! We appreciate you taking the time to review our Jacksonville location. We're so happy to hear that you've enjoyed your visits to Jacksonville and hope to see you back there soon :)

Eric M. Williams
October 4, 2025

I have been going to Surterra since before the pandemic. They are always very professional and friendly. The location on Atlantic Blvd in Jax has an awesome staff, and they provide excellent customer service. Their products are of very good quality.

Manuel Rodriguez
September 13, 2025

Good service

Owner ResponseSeptember 15, 2025

Thank you, Manuel! We're so happy to hear that you've enjoyed shopping at our Jacksonville Atlantic location. We appreciate your feedback and hope to see you back in again soon!

Moeayad Khiyami
August 27, 2025

Horrible store with horrible people, attitudes and above all products. Update: got overcharged for a cartridge on a deal 🀣🀣 dont shop here people.

Owner ResponseAugust 29, 2025

We're so sorry to hear about your experience at our Jacksonville Atlantic location, Moeayad. If you'd like to discuss your visit further, please email us at wellness@surterra.com and we would be happy to assist you. Thank you for taking the time to share your feedback - we really appreciate it!

april gilmore
August 17, 2025

I've been to this location multiple times and have never been disappointed. Sadly, I was disappointed the other day when I visited to discover the tip jar has been taken away. LET ME JUST SAY. This location is IMMACULATE. The staff is always helpful and friendly. The vibes are impeccable. If anyone deserves my $2 change, it's these guys. Do better Surterra. I don't want to go back to Fluent.

Owner ResponseAugust 20, 2025

Thank you for taking the time to leave a review on our Jacksonville Atlantic location, April! We're so grateful for your feedback and hope to see you back in again soon :)

chosen β€œkborn” zulu
July 3, 2025

Great customer service will definitely come back soon

Owner ResponseJuly 7, 2025

Thank you! We're so happy to hear that you've enjoyed shopping at our Jacksonville Atlantic location. We appreciate your feedback and hope to see you back in again soon!

Christopher Johnson
June 9, 2025

I have been helped by Hades several times and she had always been in a great mood and is very knowledgeable. Great Budtender!

Owner ResponseJune 10, 2025

Hey there, Christopher! Thank you so much for taking the time to leave a review on our Jacksonville Atlantic location. We're so happy to hear that Hades was able to provide you with exceptional service! We will make sure to share your comments with them and the rest of the team at Jacksonville Atlantic. Thanks again and we hope you have a wonderful day!

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