Skip to main content

Trulieve Jacksonville Dispensary

Jacksonville, FL
2.3
Rating
9
Reviews
3
Products
Hours Unknown

Is this your shop?

Claim your free listing to update info, add photos, and respond to reviews.

Claim Your Shop

About

Straight up — Trulieve Jacksonville Dispensary is a reliable Jacksonville shop. Good flower, vapes, and edibles selection. Staff knows their stuff. 2014+ reviews back that up. Worth the stop.

Available Products

flower
vapes
edibles

Photos

Customer Reviews

2.3
Based on 9 reviews
5
3
4
0
3
0
2
0
1
6
Sort by:
A A
December 16, 2025

Worst location of all Jax. Wait times are insane over 15 minutes… ,they never pack orders ahead of time they will wait until you get there and pack.Unable to check in because they won’t pre pack orders. Every Trulieve in Jacksonville is better than this one. Employees are also super rude. Better off driving to the one further down beach Blvd they will have your order ready in minutes.

Owner ResponseDecember 17, 2025

Thank you for sharing this feedback. Long wait times and order readiness are important concerns, and we understand how frustrating that experience can be. We’re reviewing the check-in and order preparation process at this location, along with the service interactions mentioned, to identify opportunities for improvement. If you’d like to discuss this further, our team can be reached at CustomerReviews@trulieve.com.

Tommy Northwood
December 12, 2025

One out of three vape products does not work at all. I am stranded without medication now because I was desperate enough to fall for this store again. My mistake, joke is on me. I'll just rock back and forth till the panic goes away, it will be okay. Not good for people who actually need this for real instead of just to get high like most of the clients Takes over an hour to get my weed. I wish they didn't put all the people that sold weed before out of work. Alot of people with disabilities sold to get by and they had to take that away too. I'm glad everyone loves the Walmart of weed, but it killed private growers.

Ko1 Soo
December 7, 2025

The wait times are outta control. What happened to the service here.🤷‍♂️ 30-45 minute wait and a room full of people who haven't checked in. There is no one greeting people . They just yell from the back "ill be with you in a minute and disregard people waiting and they have no respect for peoples time. 👀👀

Owner ResponseDecember 8, 2025

We’re truly sorry for the long wait times and the lack of communication you experienced, that’s not the level of service we aim to provide. Your time is important, and we understand how frustrating this can be. We’ll review this with our team to improve both efficiency and customer interaction. If you’d like, please reach out to us at CustomerReviews@Trulieve.com so we can assist you directly and work toward a better experience.

Matthew Chiellino
December 7, 2025

Always a pleasure walking in to see Jackie. Great employee, she definitely is knowledgeable on all products I recommend her when you go

Owner ResponseDecember 7, 2025

Hi Matthew, thank you for stopping by Trulieve Jacksonville for a visit with Jackie! We're happy to hear that she has been taking great care of you, and we appreciate you recommending her to others. We're incredibly grateful for your kind words, and we look forward to seeing you again soon, Matthew!

Haydee N Acevedo
December 7, 2025

Very professional and knowledgeable

Owner ResponseDecember 7, 2025

We're glad to hear that our Trulieve Jacksonville team provided you with a professional and knowledgeable experience recently, Haydee. Thank you for sharing about your visit with us, we look forward to seeing you again soon.

Moses Hope
December 6, 2025

Tonight I enter this beach Blvd store and the the same results comes from the store manager no hard effort towards getting the customers in and out.. also I don't understand if customer are inside the store the store reps should move quickly as possible to meet the customers satisfaction.. However not in this case the store manager was in the back working and the black guy who hair should be unacceptable with not groom dreds check me in then told me to go to the counter I ( who ever gave this dude a job with his hair like that needs they job reevaluate)begin to go the store manager called him to do her work and made me wait... It is unsafe for a store manager to be a store manager on a cane barely able to walk to get the work done herself and let the store reps work on getting customers out... The sales won't stand at its higher points having someone handicap working with no strength as a store manager.. The store manager efforts towards customers service can not be met at a fast pace... I often wander how many other handicap ppl u have at other location slowing the process down of a high dollar sales .. this must be thorouhly investigate and look at closely.. I don't have these problems when Jackie, Lisa, Debbie or Frank are working in the store they move fast and get all customers out on time... And I will remain entering this location without retaliation upon me by the store manager for writing this true accurate statement review about the store manager... I don't ever have a problem with no one else..

Owner ResponseDecember 6, 2025

Moses, we're incredibly sorry to hear about the issues you are having with our Jacksonville staff, and we apologize for the extended wait times you experienced as well. Please keep in mind that your concern has been brought to leadership's attention for further evaluation. Please feel free to email CustomerReviews@Trulieve.com if you ever have any other concerns or questions. We'd be more than happy to help.

Amanda Anderson
December 2, 2025

Pack your sleeping bag if you want to shop here. You're going to be here awhile. Try one of the other many dispensaries in town with minimal wait time.

Owner ResponseSeptember 11, 2023

We're happy you had a fantastic experience at Trulieve Jacksonville, Amanda! Thank you for your support, we'll see you next time! 💚

Quint Meadows
November 30, 2025

Great staff! Had some good sales!

Owner ResponseDecember 1, 2025

Quint, thank you very much for visiting Trulieve Jacksonville and sharing about your recent experience. We're happy to hear that everything went well, and that the team helped you find some things that work well within your budget. We appreciate your support, and we look forward to seeing you again soon.

Vexed The barber
November 27, 2025

Imagine having the literally the easiest job in the world and locking your doors 15 min before you close. Especially on a pick up order. SMH.

Owner ResponseNovember 28, 2025

Hi there; we're sorry to hear that your recent experience left you with some frustrations, and we truly apologize for any trouble that this may have caused you. We will follow up with the Jacksonville location's leadership team to discuss your feedback for further improvement opportunities. Please know that all dispensations must be completed by 8:59 PM in Florida, which may have been why the team was unable to see you on Wednesday. That said, we would like to ensure that you receive additional support with this matter, and we'll be happy to help make this situation right for you. Please email CustomerReviews@Trulieve.com if there is anything that we can do to assist you further.

Is this your business?

Claim your listing to update information, respond to reviews, and reach more customers.

Claim Your Shop