Longleaf Provisions Company
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Need flower, vapes, and edibles in Charlotte? Longleaf Provisions Company has you covered. 5 stars. Good people, good products.
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Customer Reviews
Always nice, knowledgeable and helpful. Great selection too! Ask for Jon or Sam promise they won't steer you wrong.
Nice clean store! Also got some great service and reccomendations from Jon. Would reccomend and go again.
Thank you for the kind words! We’re glad Jon could help with great recommendations and that you enjoyed the store. We look forward to seeing you again.
Amazing customer service, and Top Quality flower when you walk in the door you are greeted by your name. Sam and Tyler definitely have a way of making you feel like family and not making you feel rushed they both give you their undivided attention And answer any questions you have my anxiety has calmed down 100% since I found the store. Great location. You should give them a try. Also, the honey sticks are amazing in your tea extremely calming.
Thank you so much for sharing this. We’re glad our employees made you feel welcome and supported, and that you never felt rushed. Hearing that your anxiety has improved since finding our store truly means a lot to us. We appreciate the recommendation and are happy you’re enjoying the honey sticks as well. We look forward to seeing you again.
Quality products and a good vibe I definitely recommend this shop.
Thank you so much, Pamela! We appreciate your business!
Had a great experience with the budtender Jonathon. He is a smart little dude.
Thanks for sharing! We’re glad Jonathan made your visit a good one. We’ll be sure to pass along your feedback.
Jonathon was super helpful and attentive. He answered all my questions and explained everything thoroughly! highly recommend!
Thank you for the great review! We’re glad Jonathan was able to help and make your visit a positive one. We appreciate the recommendation!
Edited Review: Changed from 1 stars to 5 stars as they did a great job handling this issue. Sometimes technology doesn't work as we want it to, but the way they managed the issue was great and my best friend was really happy with their product at the end of the day (since I bought him flower for his bday from here) and that's what matters. Thanks for doing a great job and I can't wait to support you guys for years to come! OLD REVIEW: This is a review specifically for the website. I placed an order almost a week ago, have emailed multiple times with no response, gotten broken links in their automated emails that claim to have my tracking info but does not work, have left voicemails about my issue without anybody following up, and on top of that, my order got messed up due to an address issue. I received a call today that there was some issue even though I can see in my receipt that I added in the right address. Overall, an extremely poor experience and lack of customer service/responsiveness. Extremely disappointing too as I am a HUGE fan of their product and in-store experience, but will never again order from their site as it clearly shows that there is not an equal amount of prioritization and care for their online site compared to their physical locations. Super bummed.
Hi Roger, we’re very sorry to hear about your frustration, and we genuinely appreciate you being a huge fan of our products. We strive for excellence in both product quality and customer service, and we’re committed to building a community rooted in trust and transparency. We’d like to clarify a few important details regarding your experience: Your order was placed on July 22 at 2:07 PM, which was after our 12 PM cutoff for same-day shipping as noted on our website. Our policy also explains that deliveries typically take 7 to 10 business days from the order date, which means your delivery window has not yet closed. A member of our team has already reached out, offered to resend your order, and included a 20 percent discount on your next purchase as a courtesy. We truly care about all of our customers and are always working to improve both our in-store and online experiences. We would love the opportunity to discuss your concerns further and make things right. 🙂 Thank you again for your feedback.
Absolutely the best Bud in the Southeast! Been a customer for over a year now and Sam is my guy! He is super knowledgeable and always has the best recommendations because he knows what I like!
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